Refund policy

Return & Refund Policy

At our store, we want you to have a smooth and satisfying shopping experience. ❤️

📦 Returns

We accept returns only for products that are damaged, defective, or incorrect when received.

To request a return, please contact us within 7 days of delivery with:

  • Your Order ID
  • Photos/video showing the issue
  • A brief description of the problem

🔄 Replacement

If your product arrives damaged, defective, or you receive the wrong product, we will arrange a replacement at no additional cost, subject to verification.

💰 Refunds

Refunds may be provided if a replacement is not possible. Once your return/refund request is approved, the refund will be processed to your original payment method or through the applicable payment method.

❌ Non-Returnable Items

For hygiene and safety reasons, opened or used foot patches cannot be returned or refunded.

🚚 Return Shipping

If the return is due to a damaged, defective, or incorrect product, we will cover the applicable return shipping cost.