Refund policy
Return & Refund Policy
At our store, we want you to have a smooth and satisfying shopping experience. ❤️
📦 Returns
We accept returns only for products that are damaged, defective, or incorrect when received.
To request a return, please contact us within 7 days of delivery with:
- Your Order ID
- Photos/video showing the issue
- A brief description of the problem
🔄 Replacement
If your product arrives damaged, defective, or you receive the wrong product, we will arrange a replacement at no additional cost, subject to verification.
💰 Refunds
Refunds may be provided if a replacement is not possible. Once your return/refund request is approved, the refund will be processed to your original payment method or through the applicable payment method.
❌ Non-Returnable Items
For hygiene and safety reasons, opened or used foot patches cannot be returned or refunded.
🚚 Return Shipping
If the return is due to a damaged, defective, or incorrect product, we will cover the applicable return shipping cost.